1. Overview

Thank you for choosing Influency.io. We are committed to providing you with high-quality services designed to enhance your social media content creation experience. As part of our commitment to transparency, we have outlined our Refund Policy below to ensure clarity and mutual understanding.

2. No Refund Policy

At Influency.io, all payments made for services, including but not limited to AI-generated video content and related tools, are considered final and non-refundable. This policy applies irrespective of the circumstances, including but not limited to user dissatisfaction, technical issues, or changes in user needs or preferences.

3. Rationale for Non-Refundability

The non-refundable nature of our services is rooted in the following considerations:

• Immediate Access: Upon payment, users gain immediate access to our proprietary tools and resources, making the service effectively rendered.
• Custom Deliverables: Our AI-generated content and services are tailored to each user’s unique inputs, rendering them non-transferable and non-resalable.
• Operational Costs: Significant resources, including computational and human oversight, are allocated to process and deliver our services.

4. Exceptions

In rare and exceptional cases, Influency.io may, at its sole discretion, evaluate requests for refunds. These exceptions are limited to circumstances such as:

• Double payment errors where a user is charged twice for the same service.
• Technical issues that prevent the user from accessing the purchased service, provided the issue is demonstrably caused by Influency.io.

Any such requests must be submitted in writing to [email protected] within seven (7) days of the payment date. Supporting documentation must be provided to facilitate review.

5. Submission of Refund Requests

To request a refund under the conditions outlined in this policy, users must adhere to the following process:

• Submit a detailed written request to [email protected].
• Include proof of payment, account details, and a comprehensive description of the issue.
• Allow up to fourteen (14) business days for the review and resolution of the request.

6. Limitation of Liability

Influency.io’s liability is strictly limited to the value of the service purchased. Under no circumstances shall Influency.io be held liable for incidental, consequential, or indirect damages arising from the use or inability to use our services.

7. Changes to the Refund Policy

Influency.io reserves the right to modify or update this Refund Policy at any time without prior notice. Changes to the policy will be reflected on this page, and users are encouraged to review it periodically to stay informed.

8. Contact Us

For any questions or concerns regarding this Refund Policy, please contact us at:

• Email: [email protected]